If a woman has to tell you she’s a people person, she’s probably not.
If a company has to tell you it’s customer-focused, it’s probably not.
My philosophy is not to talk about what I can do for you, but
to actually show you what I can do for you — by doing it. The do,
not tell, approach I take in interacting with my clients also tends to
weave itself into the work I do for them. That is, I try to focus the key
conceptual and written messages of the pieces I work on in such a way that
the audience can experience the product/service in action. Talking about
benefits is far less effective than actually demonstrating them in a way
that is meaningful to the audience (related to #3).
